Our Proven Quality of Customers® Process

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We can deftly and quickly get to the core of your target's customer relationship. To do this we use five proven steps to find your target's QofC®:

  • Identify Customers to Target:
    Focus on top customers and key decision makers that have the greatest impact on valuation and future growth. These customers represent the primary drivers of revenue and profit.

  • Conduct Interviews:
    Interviews are scheduled and conducted by Strategex. The discussion is positioned as a customer satisfaction survey only, no mention of a potential acquisition.

  • Produce Data Analysis Report:
    Strategex gathers all of the insights and creates a report that identifies:

    • Customer relationships at-risk
    • Outlook for future growth
    • Prioritized recommendations
  • Present to Management:
    We present the findings to your team which include both a revenue outlook for the company and a comparative benchmark to key competitors in the industry.

  • Collaborate on Due Diligence Insights:
    Our team works with you to prioritize your next steps and develop a strategic growth plan based on our findings.

Fast Turnaround with Long Term Results
The sooner you know how customers feel about the business, the faster you can pinpoint the key issues to make a change across the organization. We can conduct the research and produce an actionable report in only 3 - 4 weeks.

Talk to us about your customer due diligence and we will uncover the QofC®.